How do we work?

Payment:Logo-Dark-Dragon-Books-zwart.jpg
We accept: Ideal, Paypal, Bankcontact / Mister Cash and Mastercard & Visa & Maestro.
All payments are taken care of by Sisow Payment innovations.

Shipping rates:
We ship from the Netherlands. Please choose your country and the shipping costs will be added to you order.
To determine the applicable shipping rate for items in your Cart:

  1.  Select Proceed to Checkout
  2.  Select or add your shipping address
  3. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.
We only calculate shipping costs, so no administration and handling fees.

Shipping time:
We ship the albums within 2 business days after receiving your payment. We ship with Dutch mail: TPG post. Please expect 2 days shipping time.

Problems with your order?
If there is a manufacturing defect in your copy of the book, please send us a picture of the fault at info@darkdragonbooks.com. We will send  a new copy you free of charge.

Herroepingsrecht:
After delivery of the order you have 14 days right of withdrawal. We ask you to contact us within 2 days at info@darkdragonbooks.com. Within 14 days you must return the items, along with this form. You will receive your payment. You must pay the postage for the return.

Satisfied?
Satisfied with your album, the service or shipping? Leave a message in the guestbook. Only 99% satisfied? Please let us know via info@darkdragonbooks.com, we always find a solution.

 

 

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